Last updated: 21/12/2023

ProgrammerSwag prioritizes customer satisfaction. If you receive a damaged item, we offer a replacement but do not provide refunds.

Replacement for Damaged Items:

• If your item arrives damaged, contact us immediately at support@programmerswag.com
• Provide photographic evidence of the damage.
• We will arrange for a replacement of the same item.
• Replacements are subject to stock availability.

Return Eligibility:

• Returns are only accepted for damaged items.
• Item must be returned within 7 days of receipt.

Return Process:

• Contact us to initiate the return process for a damaged item.
• Follow the instructions provided by our customer service team for returning the item.

Non-Returnable Items:

• Items that are not damaged are not eligible for return or exchange.

Customer Responsibilities:

• The customer is responsible for ensuring the item is packed securely for the return.

Contact Information:

• For any queries regarding returns or exchanges, please reach us at support@programmerswag.com.