If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Send an email to firstname.lastname@example.org and make sure to include your order number.
- Let us know the reason for the refund request so we can do some checks our end to prevent fraud.
- We will contact you within 1-2 business days to confirm the refund or exchange has been processed.
- Refunds are usually completed within 1-2 business days plus the time it takes for the money to transfer back to your payment method (usually 3-4 working days)